As with anything, with a lack of understanding, we believe ourselves to be expert (it’s referred to as the Dunning-Kruger effect). At a certain point, the more experience we have, the more aware we are of what we are missing
Effective Communications
Effective communications is critical to so many aspects of your organisation – conflict, collaboration, consensus… resistance to change, stakeholder engagement… the list goes on! As a facilitator, one of my key interests is enabling effective communications – giving people a
Facilitation is Asking
When you look at the various skills of the facilitator, a key one for me is this: facilitation is asking questions. Feeding into the willingness to ask is curiosity whilst what spins out of questioning are further questions, better understanding,
Delivering Your Training ROI
As a facilitator, I am always interested in ‘what is out there’ – whether this is research, new ideas, compliance (GDPR springs to mind!) and more. One of the things that always interests me is helping clients to see their
Facilitating Opening & Closing
As a facilitator, I spend a lot of time preparing the flow of a workshop or speech, the currency of the content (and, in these days of fake news, checking & rechecking) – add to this, the development of the
Getting To Yes
As a facilitator, I often talk about the importance of ‘Getting To No’ in terms of innovation & intrapreneurship (if people aren’t pushing back, then you aren’t at their boundary yet). Similarly, I talk about getting yes – embracing a
Coaching As Part Of Your Learning & Development
Ebbinghaus’ Forgetting Curve suggests that the majority of information transmitted to you in a workshop / lecture is forgotten within less than a week. Now, as a facilitator, it can be a little demoralising to think that so much time
Facilitating Accountability & Responsibility
Facilitating accountability & responsibility : by refusing to accept that you are at least 51% responsible for something happens to you (accepting culture, faith, etc.), you are abdicating responsibility and putting yourself into the position of ‘victim’. As the
Managing The Croatian Silence
A reflection on the strength of an accomplished facilitator : the ones who can handle difficult situations – for example, having a skill in managing the Croatian Silence. Facilitation is about making it easy for the people in the room
Facilitating Problem Solving Workshops
Working on facilitating problem solving workshops for a client in Croatia – focusing on the flow to make it easy to understand, follow & apply. As the Facilitator, I will be ensuring that an ROI goes back into the