There seems to be an interesting difference between trainer and facilitator with a trainer transferring knowledge and the facilitator planning how to make knowledge growth as easy as possible. This isn’t to say that some trainers don’t invest time in
Facilitator Competency
As with anything, with a lack of understanding, we believe ourselves to be expert (it’s referred to as the Dunning-Kruger effect). At a certain point, the more experience we have, the more aware we are of what we are missing
Effective Communications
Effective communications is critical to so many aspects of your organisation – conflict, collaboration, consensus… resistance to change, stakeholder engagement… the list goes on! As a facilitator, one of my key interests is enabling effective communications – giving people a
Facilitation is Asking
When you look at the various skills of the facilitator, a key one for me is this: facilitation is asking questions. Feeding into the willingness to ask is curiosity whilst what spins out of questioning are further questions, better understanding,
Delivering Your Training ROI
As a facilitator, I am always interested in ‘what is out there’ – whether this is research, new ideas, compliance (GDPR springs to mind!) and more. One of the things that always interests me is helping clients to see their
Facilitating Opening & Closing
As a facilitator, I spend a lot of time preparing the flow of a workshop or speech, the currency of the content (and, in these days of fake news, checking & rechecking) – add to this, the development of the
Getting To Yes
As a facilitator, I often talk about the importance of ‘Getting To No’ in terms of innovation & intrapreneurship (if people aren’t pushing back, then you aren’t at their boundary yet). Similarly, I talk about getting yes – embracing a
Coaching As Part Of Your Learning & Development
Ebbinghaus’ Forgetting Curve suggests that the majority of information transmitted to you in a workshop / lecture is forgotten within less than a week. Now, as a facilitator, it can be a little demoralising to think that so much time
Facilitating Accountability & Responsibility
Facilitating accountability & responsibility : by refusing to accept that you are at least 51% responsible for something happens to you (accepting culture, faith, etc.), you are abdicating responsibility and putting yourself into the position of ‘victim’. As the
Managing The Croatian Silence
A reflection on the strength of an accomplished facilitator : the ones who can handle difficult situations – for example, having a skill in managing the Croatian Silence. Facilitation is about making it easy for the people in the room