As a buyer of learning & development intervention, you want to know that there’s going to be an outcome / output supporting your corporate ambition. Sometimes, a slide-driven trainer can be fine – PowerPoint is all that is needed. However, in many cases, the reality is that a facilitator can drive a greater return. An effective facilitator builds participation of everyone in the room.

The key determinant for the success of a workshop is how well you are getting people participating.

I’m sure that, like many people, I’ve been in training sessions that have sucked – partly due to badly defined training needs, bad trainers and disengaged participants.

In education, we talk about the importance of student engagement through active learning. In fact, there’s plenty of research that shows that engaged students are more attentive and focused, and motivated to practice higher-level critical thinking.

International Facilitator UK Facilitator Warwickshire Facilitator Neil Fogarty is a member of the International Association of FacilitatorsConsider this: how many times has a key stakeholder, senior manager, or even a colleague completely closed down a line of discussion just because it’s something that they don’t want to hear?

If you think of the butterfly effect (with reference to chaos theory) whereby a minute localized change in a complex system can have large effects elsewhere, does a closed down conversation have wider ramifications?

The International Association of Facilitators (IAF) promotes professional facilitation and has outlined a series of competencies.

The Association also accredits facilitators through the IAF Certified™ Professional Facilitator (CPF) designation which serves to confirm that a facilitator is competent in each of the six Core Competencies.

Six IAF Facilitator Competencies

  • Create Collaborative Client Relationships
  • Plan Appropriate Group Processes
  • Create and Sustain a Participatory Environment
  • Guide Group to  Appropriate and Useful Outcomes
  • Build and Maintain Professional Knowledge
  • Model Positive Professional Attitude

 


Faciliation is Participation from Eskil on Vimeo.


How the facilitator builds participation

Over the years, I have worked out how to build participation.  To be honest, some of this comes from my own inability to build a sense of consensus, my own lack of rapport, poor communication skills and being skilled in closing down unwelcome lines of discussion.

Courtesy of over a decade of applying business psychology tools, methods and approaches, I have been able to appreciate ‘the better way’ and they align closely with IAF’s “Create and Sustain a Participatory Environment”:

Participatory skills

Apply a variety of participatory processes (for example, I use a number of opening activities including café dialogue, the future workshop, network circles, fishbowl discussions, open space technology, and OPERA).

Guidelines for participatory processes:

  • Be open and flexible
  • Leave the ego at the door
  • Smaller groups are better for developing trust
  • Not everybody WANTS to participate – but you can always use their expertise as moderators, timekeepers, and observers
  • If the participants are ‘new’ to each other, create homogenous groups to start with (e.g. group by common interest) before forming mixed groups later on
  • Plan to have plenty of time for all aspects of the process (explanation, facilitation and the plenary) – don’t make people feel rushed

Interpersonal communication skills

  • Give everyone a chance to contribute (I tend to introduce the concept of Six Hats with an explanation that everyone has a voice and everyone will have a chance to speak)
  • Actively listen
  • Use relevant open questions to build upon what is being said by participants
  • Recognize the contribution of the participants
  • Observe and feed back your observations to the participants

Ensure inclusiveness

  • Cultivate cultural awareness and sensitivity
  • Create a climate of safety and trust
  • Encourage positive regard for the experience and perception of all participants
  • Create opportunities for participants to benefit from the diversity of the group

Manage group conflict

  • Ensure that we are working with evidence first and opinion second
  • Identify barriers and beliefs that are causing conflict points
  • Enable open conflict to bring points / issues to the surface but keep the participants on point and focused on evidenced statements
  • Help participants to identify and review underlying assumptions
  • Ensure that the participants are all equal – no hierarchy in play to undermine points / counterpoints
  • Manage disruptive group behaviour

Evoke group creativity

  • Bear in mind the thinking styles of the people in the room
  • Don’t be frightened of arts & crafts!
  • From the get-go, encourage creative thinking
  • Every idea is valid and can be built upon by others in the room
  • Ensure that all activities have a ‘point’

The main thing is, as always, the facilitator is there to make it easy.

 

Entrepreneurship

Mark Kabonero attended an MBA module facilitated by UK facilitator Neil Fogarty on the subject of entrepreneurship

As my professor for Entreprenuership at ESLSCA, I found Mr. Neil Fogarty to be uniquely capable of capturing my attention and helping me learn confidently. His tactics of open space learning and free contribution helped me in understanding and archiving good grades in his subject. Comments from many of my classmates confirm that I am not alone in this impression of Mr. Neil Fogarty. This university has many fine professors, and Mr. Fogarty is a credit to it.

Mark Kabonero
PKPF Consultants

Corporate Speaker

Noam Tamari-Wesker shared the stage with corporate speaker Neil Fogarty in Barcelona as a fellow intrapreneurship speaker & advisor

Neil is one of the most charismatic and interesting people that I came across. He is one of the best presenters that I ever saw in action with a great ability to keep his audience engaged through his entire lecture/presentation. Neil is a pure leader, Intrapreneur and entrepreneur, always demonstrated out of the box thinking, business orientation, leadership and consistency.

Noam Tamari-Wekser
SellMore.Guru

Management Programme

Ivana Jovic is Executive Director at Privredna banka Zagreb (PBZ) where she attended part of a management programme facilitated by Neil Fogarty

I was totally prepared to just another boring session … 30 minutes of role-playing … another 45 minutes of deliberating which shade of red actually I am … and so on … and eventually 5pm will approach soon enough. But from the first introductory minutes Mr Neil Fogarty successfully got my attention and kept it alive till the end of the day. I have got my fair share of various workshops, but not many of them were as vivid as this one and not many of them gave me another perspective to old issues. A day was too short at the end … loads of fun successfully delivered new insights! Thanks Neil!

Ivana Jovic
PBZ, Croatia

Personal Accountability

Marin Milos retained Warwick Facilitator / UK Facilitator Neil Fogarty to work with a cohort of 20 in exploring communications, mindset, personal accountability and problem solving in Croatia, 2018

Before we actually met, Neil already had very positive reputation on his approach and teaching style in his previous engagements in Croatia. Knowing my people from Comping and having clear view of what they need (not what they expect to get), we worked closely as we agreed on focal points of his ‘intervention’. Combining his practical experience with creative and provocative teaching style, Neil fully confirmed his great reputation as a trainer and managed to incite and engage our people in fun, approachable and interesting ways. But, even with such a flexible and relaxed approach, he didn’t risk losing their focus on the most critical point – emphasize personal accountability for the common organizational goals. I hope that we’ll have a chance to jointly add much more value to our people in the following months and years.

Marino Miloš
Comping

Reflective Thinking

After only one session with Neil I came away feeling more focused and confident than I had in a while. He gave me some great ideas, a bit of constructive provocation and the beginnings of my career plan for the next five years. He’s already been as good as his word and hooked me up with a potential mentor and has shown great integrity. Neil seems pretty unique in that he doesn’t seem to be out for himself but rather the betterment of local government. A big thumbs up from me.

Hayley Lewis
HALO Psychology

Compliance

Rosa Rosanelli attended a Compliance Conference in Norway where Neil Fogarty facilitated sessions for managers on Corporate Social Responsibility (CSR)

Neil made a thought provoking presentation at the Compliance conference AIM Norway organized in Farris Bad. Not only it was excellent, but it was almost as if it was not a presentation but a real conversation. It left me enthusiastic about the discussions it brought up.

Rosa Rosanelli
Pratt & Whitney

Intrapreneurship

Neil Fogarty spoke at a conference in Zagreb on the issue of intrapreneurship with Primoz Zupan from Slovenia speaking at the same event

I had the chance to meet a really impressing speaker yesterday who is a walking treasure of experience and knowledge about intrapreneurship and organizational change, how to transform organizational dinosaurs and arouse the entrepreneur within employees. Neil has totally owned the stage and after his talk I was full of thoughts, ideas. Neil made a big impression and I am admiring him for what he did/is doing, what he knows and for his openness to share that experience and knowledge. I am looking forward to future cooperation with him. Unicorns do exist! 😉

Primoz Zupan
MBILLS E-Money and Payment Services

Leadership Speaker

Leadership Speaker, UK Facilitator, Executive Coach Neil Fogarty spoke at a series of events in Cairo, Egypt organised by Sarah Samy of MSA University

I was lucky to meet Neil at 2 great events in Egypt in 2017 organized by MSA University; Leadership and Organization Development Conference and Entrepreneurship Hub. I was truly impressed by his intense knowledge and interesting way of delivery. During the panel discussion, his success story was an inspiration for our young entrepreneurs and his profound experience is something to surely learn from. I’m definitely looking forward to another fruitful co-operation.

Sarah Samy
MSA University

Intrapreneurship Speaker

Ani Bedda has retained UK Facilitator, Speaker & Advisor Neil Fogarty on many occasions as intrapreneurship speaker including psychology and culture

We invited Neil to deliver a workshop on intrapreneurial ecosystems and company culture and I must congratulate ourselves for this decision, the workshop was brilliant and a highlight of our Intrapreneurship Conference as per delegates feedback. It is a pleasure to work with Neil, and I hope we will have many more collaborations in the future.

Anis Bedda
transforma bxl

Management Development

As Director of Community Services at Chelmsford City Council, Averil Price retained Facilitator Neil Fogarty as part of a management development programme

I commissioned Neil to design and lead intrapreneurship and commercialism training for senior and middle managers at Chelmsford City Council. The sessions were meticulously planned, tailored expertly to our needs and brilliantly delivered. Neil brings a refreshingly different approach, he is motivational, inspirational and engages expertly with different learning styles. He comes very highly recommended.

Averil Price
Chelmsford City Council

Culture Shift

UK Facilitator Neil Fogarty worked with sales professionals within Tribal Group as a condition : recondition moving them into a proactive, collaborative sales environment

The interim health market is a relatively new area of business for us, and in the absence of a Health Business Development Manager, Neil has been absolutely instrumental in providing me with support and guidance as to how I can build our health offering. This has resulted in the establishment of solid and trusted relationships both internally within Tribal and externally with our associates, interims and clients. Neil’s introduction of 1:1 mentoring and coaching sessions are a testament to his 100% dedication to developing and supporting his team. Neil’s approach is very much “where there’s a will, there’s a way”. His empathic nature and his ability to bring a fresh perspective enables you to refocus on the task at hand and to derive key actions to achieve your goals. Without a shadow of a doubt, Neil is a huge asset to us and to anyone looking for an energetic and enthusiastic personality to develop, mentor or coach their business team.

Rochelle Ireland
Tribal Group

Organisation Development & Leadership

Michael Boushra spoke at an organisational development and leadership conference for MSA University with Neil Fogarty

I met Neil the first time in the Organisation Development & Leadership Conference in Cairo.  In person he is very attentive and very willing to help, he creates opportunities for growth for all the people around.  I have personally learned a lot from his open selfless attitude.  On a professional level his breadth of experience plays a great role in the customized solutions that he provides.  I recommend Neil as a powerful consultant in the field of leadership and as an equipped speaker for leadership related topics.

 

 

Michael Boushra
AstraZeneca, Egypt

Collaborative Intelligence

Youssef Girgis curated a series of events for MSA University in Cairo where Neil Fogarty spoke and facilitated sessions on leadership, intrapreneurship, collaborative intelligence and communications

I had an amazing experience when I attended the speech and the workshops that Neil gave in Cairo last month.  But this is the least that could be said as he doesn’t hesitate to help you when you ask him or even if he knows you need something that you haven’t asked about.  He has helped me and my partners to reach better grounds through his collaborative intelligence module which has helped us kick-start our own startup.  He doesn’t just TALK about collaboration, he actively demonstrates it!

Youssef Girgis
MSA Career Placement Center

Corporate Social Responsibility

Neil Fogarty facilitated a workshop focused on Corporate Social Responsibility with the sponsorship and active support of Ove Haukåssveen, AIM Norway

We had the pleasure of working with Neil mid-October 2016 to further develop our framework for Corporate Social Responsibilty. Neil demonstrates impressive knowledge in this field and he is very skilled in transferring this in a practical way to our business needs. I can strongly recommend Neil.

Ove Haukåssveen
AIM Norway

Leadership Team Workshop

UK Facilitator Neil Fogarty worked with Marina Mesaric Radojcin in the design and delivery of a leadership team workshop in Zagreb, Croatia, 2018

It is not an easy task to facilitate a short workshop and to meet clients desires while creating the environment for insight gathering. It requires great knowledge and skills to pin-point those specific needs. And when you get all that you wanted, even more for some, with loads of fun, then you have to thank Mr Neil Fogarty for delivering The Workshop.

Marina Mesaric Radojcin
PBZ

Sales Excellence

UK Facilitator Neil Fogarty worked with sales professionals within Tribal Group as a condition : recondition moving them into a proactive, collaborative sales environment

As someone who helps guide and develop salespeople in the world of New Business Development, Neil is equally fanatical about effective account management. His approaches are proven and effective and have been applied in numerous environments including his work with Tribal – a global professional services company. Having known Neil for 15 months, his coaching and mentoring style has been particularly useful in assisting me in strengthening relationships with existing and new clients – and seeing him apply his knowledge in a hands-on manners means that I have learnt a lot from him during the time I have known him and plan on learning a whole lot more!

James Brennan
Tribal Group Plc

Condition : Recondition

UK Facilitator Neil Fogarty worked with key individuals in Cherwell District Council's Transformation team to condition : recondition as they stepped into a commercial mindset

Being mentored by Neil is not always comfortable but the challenges posed are always focused on exposing the underlying currents that constrain or inhibit positive action. There is no room to either hide or procrastinate so whilst I whole heartily endorse Neil as an effective business mentor, beware, he will challenge you and take you out of your comfort zone.

Jonathan MacWilliam
Cherwell District Council

Team Cohesiveness

Mustafa Qamar-ud-Din attended a workshop facilitated by UK facilitator Neil Fogarty on the subject of Team Cohesiveness including Collaborative Intelligence, Communications and Trust

I had the pleasure to attend a workshop given by Neil about “Entrepreneurship – Collaborative Intelligence”. Moreover, My business partner & I received a very informative startup mentoring session from Neil which had lasted for more than 30 minutes. I have to admit that Neil’s coaching skills are beyond expectations. The content was very well organized and presented. The workshop was given in a very interactive manner. As a result of the workshop and the mentoring, my partner and I have managed to spot multiple ways to scale our business.

Mustafa Qamar-ud-Din
mQuBits

Problem Solving

UK Facilitator, Neil Fogarty facilitated a problem solving & decision making workshop in Croatia

Working with Neil was truly inspiring. Personal and professional benefits gained through his workshops will have a deep impact on my future decisions and interpersonal skills. I hope that I will have another chance to work with Neil again someday and find additional motivation in his unconventional sessions.

Drazen Marjanovic
Comping

Partnership

In his capacity as Senior Manager, People & Organization Development with MSA University, Amin Sorour invited Neil Fogarty to speak and facilitate on a number of topics including leadership, collaboration, and intrapreneurship

I was privileged to work closely with Neil to bring about a magnificent learning experience to our guests in the first international organization development & leadership conference, in the MEA region and the Entrepreneurship hub event, few weeks ago. Neil was one of our key speakers in both events, and I was not only impressed with his capability of delivering a truly effective and memorable learning experience, but how beautifully he constructs and designs the whole experience to be enlightening, engaging and enjoyable. He is definitely an expert in his field and I used to think of him as a genius and highly innovative speaker. Working with Neil is an emblem for real partnership, and he is a true partner who is really keen on delivering value to you, your audience and your team.

Amin Sorour
MSA University

Sales Skills

Neil facilitated host of sessions for 120 of our retail sales employees at various levels and did a splendid job of it. The feed-backs were testimonial to the amount of effort gone in to design and customize the program and linking it to the business goals. His ability to translate complex concepts into simple to understand methodologies was the biggest asset.  I would recommend him for sales and business development programs

Sumit Anand
Viva Telecom, Kuwait

 


Neil Fogarty works locally as a Warwickshire Facilitator in addition to facilitating workshops in Middle East, Africa, Europe and USA.

e: enquiry@eskil.co
t: +44.(0)1926.497.211
w: eskil.co